ThermoMate Electric Point of Use Water Heater

Delivery

Free tracked delivery on every US order, with no minimum purchase. After payment clears and your order is confirmed, handling takes 2–5 business days and transit 1–2, so allow 3–7 business days. Large items such as hot tubs and furniture go by pallet courier, who will book a delivery day with you.

Returns

Eligible change-of-mind returns are accepted within 30 days. No restocking fee applies during the first 14 days; a 25% fee applies afterward. Return shipping is paid by the customer. For damaged, defective, or incorrect items, contact us promptly; we cover return shipping.

Warranty

At least a 12-month manufacturer warranty on every new product. We handle the claim with the manufacturer for you.

Ways to pay

Bank transfer, Zelle, Chime, Apple Pay or PayPal, in USD. We email you the payment details for your chosen method after you place your order. Nothing is charged automatically.